About the author

Apoorva Ravikrishnan

Apoorva Ravikrishnan is a product marketer for Freshservice at Freshworks Inc. In her current role, she is responsible for GTM and technical writing. Before Freshworks, Apoorva was a research analyst at Frost & Sullivan. Apoorva is an alumnus of University of Warwick and is an ardent movie goer (Alfred Hitchcock, Quentin Tarantino fan), a Potterhead and moonlights as a writer.

Posts by Apoorva Ravikrishnan

ITAM software

Apoorva Ravikrishnan

5 tips for selecting the right IT asset management...

Freshservice TeamViewer Integration

Apoorva Ravikrishnan

Freshservice Integrates with TeamViewer

ITIL V3 2011 update

Apoorva Ravikrishnan

What to expect from the planned update to ITIL V3 ...

Apoorva Ravikrishnan

Moving from reactive ITSM to proactive ITSM

Freshservice Marketplace Annoucement

Apoorva Ravikrishnan

Freshservice Marketplace – Discover And Crea...

Project Management used to handle changes

Apoorva Ravikrishnan

How To Effectively Manage Change With Project Mana...

Achieving ITSM metrics in the age of the millennials

Apoorva Ravikrishnan

Achieving ITSM metrics in the age of the millennia...