About the author

Apoorva Ravikrishnan

Apoorva Ravikrishnan is a product marketer for Freshservice at Freshworks Inc. In her current role, she is responsible for GTM and technical writing. Before Freshworks, Apoorva was a research analyst at Frost & Sullivan. Apoorva is an alumnus of University of Warwick and is an ardent movie goer (Alfred Hitchcock, Quentin Tarantino fan), a Potterhead and moonlights as a writer.

Posts by Apoorva Ravikrishnan

ITAM software

Apoorva Ravikrishnan about 3 months ago

5 tips for selecting the right IT asset management...

Freshservice TeamViewer Integration

Apoorva Ravikrishnan about 5 months ago

Freshservice Integrates with TeamViewer

ITIL V3 2011 update

Apoorva Ravikrishnan about 5 months ago

What to expect from the planned update to ITIL V3 ...

Apoorva Ravikrishnan about 7 months ago

Moving from reactive ITSM to proactive ITSM

Freshservice Marketplace Annoucement

Apoorva Ravikrishnan about 10 months ago

Freshservice Marketplace – Discover And Crea...

Project Management used to handle changes

Apoorva Ravikrishnan about 11 months ago

How To Effectively Manage Change With Project Mana...

Achieving ITSM metrics in the age of the millennials

Apoorva Ravikrishnan about 1 year ago

Achieving ITSM metrics in the age of the millennia...