About the author

Apoorva Ravikrishnan
Apoorva Ravikrishnan

Apoorva Ravikrishnan is a product marketer for Freshservice at Freshworks Inc. In her current role, she is responsible for GTM and technical writing. Before Freshworks, Apoorva was a research analyst at Frost & Sullivan. Apoorva is an alumnus of University of Warwick and is an ardent movie goer (Alfred Hitchcock, Quentin Tarantino fan), a Potterhead and moonlights as a writer.

Posts by Apoorva Ravikrishnan

Freshservice TeamViewer Integration

Apoorva Ravikrishnan about 2 months ago

Freshservice Integrates with TeamViewer

ITIL V3 2011 update

Apoorva Ravikrishnan about 2 months ago

What to expect from the planned update to ITIL V3 ...

Apoorva Ravikrishnan about 4 months ago

Moving from reactive ITSM to proactive ITSM

Freshservice Marketplace Annoucement

Apoorva Ravikrishnan about 7 months ago

Freshservice Marketplace – Discover And Crea...

Project Management used to handle changes

Apoorva Ravikrishnan about 8 months ago

How To Effectively Manage Change With Project Mana...

Achieving ITSM metrics in the age of the millennials

Apoorva Ravikrishnan about 1 year ago

Achieving ITSM metrics in the age of the millennia...